A third party is hired out to perform services or job duties under a contract or on an ongoing basis in the commercial activity known as outsourcing. An IT outsourcing project with a technology provider may encompass a variety of activities, from the complete IT function to isolated, clearly defined parts. Payroll outsourcing is one example of a specific business process duty that can be outsourced under the general term "business process outsourcing. Business process outsourcing is commonly classified into two groups: back-office BPO, which encompasses internal business operations like purchasing or billing, and front-office BPO, which covers services linked to customers like marketing or technical assistance.
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